2014 Winner: Jumio

2014 Winner: Jumio

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Jumio is this year’s Customer Choice for Best Mobile Solution. Founded in 2010 by Daniel Mattes, the company’s online and mobile identity verification and credit card payment solutions arrived at a good time. The company reports that by 2015, mobile payments are expected to reach $1 trillion globally, while only 5 percent of mobile devices and tablets currently have security software enabled. Offering solutions designed to reduce fraud and increase merchant revenue, Jumio’s two key products—Netverify and Netswipe—have recently received significant updates that have improved security and efficiency for both businesses and consumers. In an effort to enhance its Netverify solution—which provides real-time authentication of passports, drivers’ licenses and government-issued ID cards for individuals in over 100 countries—Jumio recently added its proprietary Face Match technology to help customers assess the extent to which a photo on an ID presented during a mobile or online transaction matches the actual face. With these additional security features on top of standard username-and-password protocol, the breadth of Jumio’s identity verification protection tools is unique among its competitors. Jumio’s other key product Netswipe—which turns a customer’s phone or computer into a secure credit-card reader—has recently received updates, too. On mobile, Netswipe enables app developers using any POS technology to offer embedded credit card scanning and validation in mobile checkouts. Additionally, the company now offers near-instant processing speed (down from 5-6 seconds) and more comprehensive card data extraction. With the capacity to scan and extract the customer’s name, as well as the 16-digit card number and expiration date, Netswipe addresses the issue of shopping cart abandonment. The company says both businesses and consumers are benefiting from its products. With Netswipe, consumers appreciate the efficiency and convenience of the checkout process, while businesses see a 20percent conversion rate lift. With Netverify, the reduction in fraudulent transactions is a win for both parties. The Jumio solutions are currently used by large businesses and small startups alike—among them, Travelocity, Western Union and Airbnb.

  1. Award Text 1 Best Mobile Solution – Customer Choice

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