2019 Winner: Best Call Center Solution

2019 Winner: Best Call Center Solution

Booth:

Best Call Center Solution: Judges Choice

A panel of five judges has named Eckoh as their choice for Best Call Center Solution at the CNP Awards. After a three-year absence, the London-based company returns as a Judges Choice winner of the honor. Eckoh’s easy to deploy CallGuard solution is the simplest on the market. Because it works with any system, there is little implementation effort with no APIs to write so that the client’s development staff is able to focus on other areas to improve their business. Highly flexible at a lower cost with less risk, the CallGuard solution does all of the ‘heavy lifting’ for the client while also allowing customers to change anything within their environment at any time, without impacting our solution. Eckoh’s patented ‘tokenization’ technology replaces card data with ‘tokens’ making it completely worthless to any criminals. CallGuard offers 100-percent caller and agent interaction and 100-percent secure recording of payment calls.

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